![]() In the past year, online systems have been spawning left and right to address this lack of pricing visibility. As shippers lack an expedited way to compare transport prices, they may also be losing money and competitive cost advantages. The clunky process to secure quotes and shipments may be costing supply chains billions of dollars a year in terms of hours wasted, according to a recent analysis by Zencargo. The online service released today provided Supply Chain Dive a quote of $2,400 for transporting the container, with surcharges explained and two offers for the shipment (pictured at the end of this article). Hapag lloyd quick quotes registration#Hapag-Lloyd requires customer registration to submit a query, but the process is immediate, requiring only a confirmation link. Supply Chain Dive applied for an account but was rejected. ONE may have a form but requires a customer log-in. The top six shipping lines vary greatly in their processes for online quotations MSC redirects all queries to an email or phone number (after three minutes on the line with the phone number, Supply Chain Dive heard an automated voice say "we are unable to complete your call"). ONE and MSC, meanwhile, did not provide a form to submit a quote inquiry within their website - or, at least, not to unregistered users. COSCO's pledge was slightly more concrete, however, as its website promised a response within three business days. Maersk Line had an online form to complete a quotation query, but once completed, provided only a confirmation email, a reference number for the request and a promise to contact the shipper with more information.ĬMA CGM and COSCO Shipping had similar forms but did not send users a confirmation email or reference number. Noetzel.Supply Chain Dive reached out to each of the top six carriers for a quote to ship a twenty-foot container of freight all kind (FAK) from Beijing to New York. Only Hapag-Lloyd could claim to provide a binding rate online and within minutes of the query (registration required). The competitiveness of the rates and the swiftness that the Quick Quotes tool offers improve my turnaround time and gives me access to additional markets and customer clientele. How do you think Quick Quote will assist you in growing your business in the future? Another value this tool offers is to look up destination charges vs. I am using Hapag-Lloyd’s Quick Quotes on a daily basis to get an idea of the market rate level I am looking for, especially for the freight all kind (FAK) market. How do you use Quick Quotes in your daily business? However, these concerns were unfounded.Ĥ. The first thought when learning about the Quick Quotes launch were concerns about the competitiveness of the rates, which will be populated by a rate software. The Hapag-Lloyd Quick Quotes experience I have is very positive, as I am receiving market rates instantly for most of the routings. What is your experience with Hapag-Lloyd’s Quick Quotes? What were your initial thoughts when it first launched? The main challenge is to get a swift quote from the carriers, which is essential in this fast-paced market.ģ. In case we don’t have a freight rate on file I am requesting it with the sales departments at the carriers. We have rate contracts or rate sheets in place. How do you usually get freight rates from carriers? What are the main challenges in this process? I am a manager for Pricing and Customer Service within the FMS organization and based in the North American Headquarters in Reading, Pennsylvania.Ģ. Meyer’s Sohn (FMS) is a global freight forwarder with specialization on the forest product market. Can you please briefly describe your business and your role in the company?įr. In the interview, he shares some initial doubts and his positive experiences with the first real-time online quotation tool in the industry.ġ. Meyer’s Sohn North America about Quick Quotes. We recently spoke with Patrick Noetzel, Manager Pricing & Customer Service at Fr. Since the launch, many of our customers have been using the tool to get their quotes and place their bookings faster than before. To make our customers’ business faster, easier and thus more competitive, we launched our real-time online quotation tool Quick Quotes back in 2018. Speed is a key to success in our highly complex supply chains. ![]()
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